Renewal by Andersen Window Warranties
Renewal by Andersen Corporation Limited Warranty
Our warranty is our promise to you and it is backed by extensive testing.
RbA national recently tested Renewal by Andersen® windows that had been professionally installed more than 20 years ago. These windows withstood over two decades of extreme Minnesota weather** – brutally cold winters, hot humid summers and everything in between.
And what did we find as a result of these performance tests? After all those years, enduring some of the biggest weather swings Mother Nature can dish out, in real situations, operated by real people, our windows still opened and closed as easily as the day they were installed† and they still looked brand new.
Download Limited Warranty for units installed on or after January 1, 2022
Download Limited Warranty for units installed between May 1, 2016 and December 31, 2021
Download Limited Warranty for units installed on or before April 30, 2016
Renewal by Andersen’s customers not only receive the top quality product and signature service, they get the Nation’s Best Warranty Coverage as well. At Renewal by Andersen, we believe that a warranty should be more than just a length of time; what and how our products are covered matter.
Compared to top selling competitors, warranty coverage quality for transferability, required maintenance, geographic restrictions, labor, installation, clarity of terms, and additional benefits Renewal by Andersen is an industry leader. More information
Warranty with Dispute Resolution Q&A
*See the limited warranty for details.
**Based on testing of 10 double-hung units 20 years after installation.
†It is the only warranty among top selling window companies that meets all of the following requirements: easy to understand terms, unrestricted transferability, installation coverage, labor coverage, geographically unrestricted, coverage for exterior color, insect screens and hardware, and no maintenance requirement. Visit renewalbyandersen/nationsbest for details.
Below are conditions and events not covered by this Limited Warranty, and an explanation of how to obtain help under this Limited Warranty.
General conditions and exclusions
The limited warranties set forth in this document are the only express warranties (whether written or oral) applicable to your Renewal by Andersen windows and doors, and no one is authorized to modify or expand these written warranties. All warranty claims must be made during the applicable warranty period.
ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE WILL EXPIRE WITH THE TIME LIMITS OF THE LIMITED WARRANTY TERMS SET FORTH ABOVE. RENEWAL BY ANDERSEN EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND ITS LIABILITY WILL IN ALL INSTANCES BE LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT(S), COMPONENT(S),OR INSTALLATION.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or of how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This Limited Warranty is only applicable in the U.S.A. and Canada. This Limited Warranty gives you specific legal rights, and you may have other rights which vary by state or province. See your Renewal by Andersen representative for warranty coverage of Renewal by Andersen products purchased or installed outside of the U.S.A. or Canada.
What is not covered by this limited warranty
Some things are not covered by this Limited Warranty such as: damage caused by improper use or maintenance, normal wear and tear, accident, abuse or neglect, acts of God, any painting or staining not performed in accordance with Renewal by Andersen painting or staining guidelines, caulking, except within the installation warranty coverage period; tarnishing or corrosion to hardware finishes except as specifically noted above in this Limited Warranty; fading of colored products due to normal weathering exposure; damage caused by others (e.g., brick wash, use of razor blades, use of sealants, sanding or improper washing); damage due to exposure to conditions beyond published performance specifications; damage to the products caused by water infiltration other than as a result of a defective product or glass; damage due to condensation; damage caused by airborne pollutants such as salt or acid rain; damage caused to the products by use of corrosive cleaning agents or exposure to harsh chemicals; damage caused to the products as a result of settling or structural failure of the structure in which the products are installed; damage as a result of any unauthorized modifications to the products performed after initial installation (e.g., glass tinting, security systems, insulated window coverings, etc.); slight glass curvature and minor scratches or other imperfections in the glass that do not impair structural rigidity or significantly obscure normal vision; or minor warpage of wood and clad wood doors. Andersen may defer actions on any claim for warpage for a period of up to twelve (12) months from the date of the claim in order to permit conditioning and equalization to humidity and temperature conditions. Andersen does not warrant the performance of the low-maintenance exterior glass coating on products with High-Performance™ Low-E4 glass. Performance will vary depending on environmental conditions. Installation services by other than authorized Renewal by Andersen installers are not covered.
Special glazings, electric window operators, brass hardware finishes, and Andersen art glass or decorative glass are not covered under this Limited Warranty. Renewal by Andersen painting and staining instructions are available from your Renewal by Andersen sales representative. All warranties are void if the Renewal by Andersen window or door unit is removed from the structure in which it was originally installed by anyone other than an authorized Renewal by Andersen installer. Also excluded from this Limited Warranty are labor/services and materials to paint or stain any repaired or replaced product, component, trim, finishing or other materials applied to or adjacent to the products, or other carpentry work that may be required. Applicable taxes are also excluded.
“Renewal by Andersen” and all other marks where denoted are trademarks of Andersen Corporation. ©2015 Andersen Corporation. All rights reserved.