History of Andersen, and Renewal by Andersen
The Andersen window company was founded by Hans Andersen and his family in 1903 with a commitment to quality, customer service, and going the extra mile to make sure customers are well taken take of.
About Renewal by Andersen
Renewal by Andersen is the replacement windows division of the Andersen company. RbA shares the Andersen culture with the goal of being the best and most respected replacement window company in the pacific northwest. We aim for unparalleled customer service, quality, and delivering a great value to our customers with a high-quality product for a fair price.
Customer satisfaction and high-quality products are the foundation of our company. We will work to address your concerns and to earn your trust.
How Do We Do it?
Communication at each step. We’ll keep you informed and involved in your project as much as possible.
Superior Craftsmanship is how Andersen has stayed in business for 120 years! Our energy-efficient windows are made with our patented Fibrex® material which gives our windows the strength and durability of composite windows with the low-maintenance qualities that make vinyl windows popular. Pacific northwest homeowners also love that Fibrex windows are composed of 40% wood fibers reclaimed from our window manufacturing process.
High-Quality Products & Award-Winning Customer Service
RbA of Oregon & SW Washington has won more than 10 Angi awards (formerly Angi’s List) for customer service! We’re working hard again to earn this award again for 2023!
Nationally, RbA has won the J.D. Power award three years running (as of 2022). The J.D. Power Award is given to the company Rated #1 in Customer Satisfaction in each category. RbA’s awards are in the Window and Patio Door Manufacturer category. RbA swept the awards in 2020.
About the J.D. Power Award
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. The 2022 J.D. Power U.S. Windows and Patio Doors Satisfaction Study was based on responses from 2,833 customers who purchased windows or patio doors within the previous 12 months. The study was fielded from December 2021 to March 2022, with additional fielding in August 2022.